Effective as of March 8, 2021
1. Information We Receive or Collect from You
Information You Provide through the Site: You may choose to provide your first and last name, business email address, organization, and job role to us through the Site. If you provide another person’s personal information, you confirm that you have all necessary rights and permissions to provide such information. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at firstname.lastname@example.org.
Device Information: If you access and use the Site from a computer, mobile phone, tablet, or other electronic device, we may collect information about those devices such as device type, operating system version and type, unique identifiers (such as mobile advertising ID, and MAC address), carrier, and other related information for that device. For example, our servers receive and store information about your computer and browser, including your Internet Protocol (IP) address, browser type, and other related software and/or hardware information.
Research: If you choose to participate in surveys or other research through the Site or in connection with initiatives promoted on the Site, we will collect any information you choose to provide us, together with other data about your use of the Site.
When you Contact Us: If you contact us via email at email@example.com or otherwise, we will use the information you provide to us in order to contact you and respond to your inquiry.
“Special” or “sensitive” Personal Information: If you provide us with personal information determined by the laws of your State or jurisdiction to be “special” or “sensitive” categories of data, we will process such data only if you have given us your explicit consent to do so, where necessary for the establishment, exercise or defense of legal claims, or because you have made the data manifestly public.
2. Information We Receive or Collect from Third Parties
Service Providers: We may receive or collect information about you from service providers that provide or make available certain features, functionality, or content available through the Site, or otherwise assist Pandora in providing the Site, and we may combine and store such third party information on our servers with other information we may have already received or collected from you.
3. Information Collection Technologies
First Party cookies: A “cookie” is a small text file placed on your computer containing an alphanumeric identifier. We use the identifier in a cookie to help us manage and report on your interaction with the Site. Cookies enable us to collect information that we use to improve the Site, keep count of return visits to the Site, collect and report on aggregate statistical information, or manage multiple instances of the Site in a single browser. We may also collect other data such as the page or website that referred you to the Site, the date and time you visited the Site, and your current IP address. Cookies we place on your computer are known as “first-party” cookies.
Third Party cookies: We may allow certain service providers to place cookies on our website for similar purposes for which we use first-party cookies, operate the Site, to provide you with a better user experience and enable us to communicate with you through the Site. For example, we use Google Analytics to help us understand how users engage with our website. For more information about Google Analytics and how it collects and processes data, please visit https://policies.google.com/technologies/partner-sites. You can also visit https://tools.google.com/dlpage/gaoptout to install the Google Analytics Opt-out Add-on.
We and our service providers may use both session cookies and persistent cookies. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You may be able to remove or block cookies placed on your browser by following the directions provided in your browser's “Help” or “Settings” section.
Beacons and tracking pixels: Pandora and our technology providers may employ a technology known as “beacons” or “tracking pixels” (each, a “Beacon”). A Beacon is a one-pixel-by-one-pixel clear image that is embedded in HTML content, and is about the size of a period at the end of a sentence. When HTML content containing a Beacon is rendered, the Beacon transmits information to a server, such as a numeric count, unique identifier, or IP address. Pandora and our service providers may use Beacons to help better manage content on the Site.
HTML5 and Local Storage : Pandora and its technology providers may, in some instances, use HTML5 and/or Local Storage (collectively, "Local Storage") to enhance your experience on the Site. For example, we use Local Storage to make the Site and its features available such as fillable forms. Our technology providers may use Local Storage to help us understand how users engage with the Site and operate certain Site functionality. Each browser implements Local Storage differently and provides tools for managing content stored within Local Storage. You can review your browser's privacy settings to manage the content stored within Local Storage.
4. How We Use Information We Receive or Collect
Generally: We may use information or data we receive or collect from you, as well as data we derive or infer from combinations of the foregoing, for a variety of purposes, such as:
- To provide and improve the Site and to develop new products and services.
- To measure and analyze Site usage and enhance the user experience.
- To send you information that you requested or agreed to receive.
- To contact you as requested through the Site or via email
- To invite you to participate in product tests or other surveys.
- To conduct and support research and publication around the art and science of sound and music, and the connections they inspire, as well as other areas of technological advancement pertinent to the Site.
Contact Information: We do not sell or give your contact information or other information you provide to us to companies for their own marketing purposes without your permission. However, we may use the email address you provide to send you notices about the Site and related initiatives, and other information you have expressed an interest in receiving from us. You may request at any time that we cease using your contact information for these purposes by contacting us at firstname.lastname@example.org.
5. How We Share Information We Receive or Collect with Others
How Your Information Is Shared: We may share information we receive or collect in a variety of ways, such as:
- When you give us permission to share information through an affirmative election or if you specifically request that we share your information with a third party.
- If we contract or work with third parties to provide specialized services on our behalf, customer support, platform technology providers, or bulk email processors who send out emails on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to Pandora. They are not authorized to use your personal information for their own, unrelated purposes.
Legal and Security Purposes: We may share your information in order to (i) protect or defend our legal rights or property, or the legal rights of third parties, employees, agents, and contractors (including enforcement of our agreements), Pandora affiliates, subsidiaries, and/or other entities in the same corporate family; (ii) protect the safety and security of Site users or members of the public, including, acting in urgent circumstances; (iii) protect against fraud or to conduct risk management; and/or (iv) comply with the law, legal process, or legal and government requests.
Sharing of Device Information: We may share information we gather from devices you use to access the Site with our third-party vendors or service providers. We share this information for a variety of purposes such as analyzing how users interact with the Site and debugging problems with the Site.
Sharing of Deidentified, Aggregated, or Anonymized Information: We may share with third parties, and/or service providers deidentified, aggregated, or anonymized information we receive or collect, such as demographic information, information about the computer or device from which you access the Site, or information about your interactions with the Site. We share such information for a variety of reasons, such as to analyze Site usage, improve the Site and your user experience and or for other similar purposes.
Data Sharing: If your personal information is transferred or shared as described in this Policy, we will seek assurances from the recipients of such information (prior to the transfer) that they will safeguard the information in a manner consistent with this Policy.
Protection of Data from Loss: We have implemented security measures designed to protect against the loss, misuse, and alteration of the information we collect or receive from you. However, despite our efforts, no security measures are perfect or impenetrable. If you have any questions about security on the Site, you can contact email@example.com.
Data Integrity: We use the information we collect in ways that are relevant and compatible with the purpose for which that information was collected or provided to us as disclosed in this Policy. We will take steps to ensure that all information collected, processed, and/or stored is protected from destruction, corruption, or use in a manner inconsistent with our policies or the purpose for which we received it.
Links to Other Websites: The Site may include links to other websites or content hosted by other websites whose privacy practices may differ from ours. If you submit personal information to any of those websites, the privacy statements and practices of those websites govern their use of your information. We encourage you to carefully read the privacy statement of any website you visit.
7. Managing Your Information
Data Retention: We will retain and use the information we collect for as long as necessary to fulfill the purposes for which it was collected (as specified in this Policy or as otherwise disclosed to users outside of this Policy), including, to provide the Site to you, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Our Policies Concerning Children
Through this Site, Pandora prohibits submission of, and does not knowingly collect personal information from, anyone under 18 years of age.
If you believe that we might have any personal information from a child under 13, please contact firstname.lastname@example.org. In the event we obtain actual knowledge that we have collected information from children under the age of 13, we will take measures to remove such information from our servers.
9. Your Privacy Rights
Your personal information and its collection, use, sources, and sharing are described in this Policy. Please see below for additional provisions, as required under the consumer privacy law of your State or country of residence.
Your rights under Cal. Civ. Code Section§ 1798.83, (Shine the Light law): We only share personal information (as defined by the Shine the Light law) with third parties for direct marketing purposes if you either specifically opt-in, or are offered the opportunity to opt-out and elect not to opt-out of such sharing at the time you provide personal information or when you choose to participate in a feature on the Site. If you do not opt-in or if you opt-out at that time, we will not share your personal information with that identified third party for direct marketing purposes.
Your rights under Cal. Bus. & Prof. Code Section§ 22575(b) (“Do Not Track” Browser Settings): You are entitled to know how we respond to “Do Not Track” browser settings. Like many other websites and online services, we do not currently alter our practices when we receive Do Not Track signals as there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” you may wish to visit https://www.allaboutdnt.com.
Your rights under the California Consumer Privacy Act of 2018 (CCPA): CCPA provides for certain disclosures about your rights and the personal information we collect, sell, and disclose for a business purpose. We will not sell any information collected in connection with this Site. To view more information about CCPA or exercise your rights under CCPA, visit Your California Consumer Privacy Act Rights.
Nevada Residents: If you are a resident of Nevada, you may apply limits to the sale of certain personal information to third parties for resale or licensing purposes, subject to applicable law. Pandora does not sell your personal information for such use. You are entitled to register your preference for limits on such sales in the future by sending an email to email@example.com, with the subject line, “Nevada Do Not Sell Request” along with your first and last name, zip code, and the nature of your request. In order to process your request, your email address must match the email address we have on file.
EU/EEA Residents: If you are a resident of the EU/EEA and have questions about the processing of your personal information or wish to exercise the rights granted to you under your local data protection legislation, including the right to request access to and rectification or erasure of personal data or restriction of processing, object to processing, as well as the right to data portability, please contact our Chief Privacy Officer at firstname.lastname@example.org. We will work with you directly to address any questions or concerns you have regarding our processing of your personal information. However, you also have the right to lodge a complaint with the Supervisory Authority of your country of residence or where the issue that is subject to the complaint occurred. Contact details for the EU national Supervisory Authorities can be found here.
10. Transfer to other Countries
If the Site is offered outside of the U.S., the information you submit to us may be transferred to the U.S. and other countries to be processed by us or our service providers in order to provide the Site to you or for such other purposes as set forth in this Policy. Please be aware that U.S. law and the laws of other countries where we may store and process your information may offer different levels of protection for information than may be available in your country.
If information collected from you in the EU/EEA is transferred outside your country of residence, we will take steps to provide appropriate safeguards for such data. Such safeguards may include a legally binding contract between us and the data recipient such as the Standard Contractual Clauses as approved by the European Commission.
If you are not a resident of the U.S., you hereby consent and agree that we may collect, process, use, and store your information, as discussed in this Policy, outside your resident jurisdiction, including in the U.S.
11. Legal Basis for Processing Personal Information
Privacy laws in certain countries require us to disclose the legal basis for which we process your personal information. We may rely on the following legal bases when processing your personal information as a result of your interaction with us through this Site:
Consent: We may rely on your consent to process your information when you provide it at the point of data collection. You may withdraw your consent for processing at any time by contacting us.
Legitimate Interests: We may rely on our legitimate business interests to process your personal information, except where such interests are overridden by your interests or fundamental rights and freedoms.
Compliance with a legal obligation: We may process your personal information if such processing is necessary for compliance with a legal obligation to which we are subject.
If you have any questions or require additional information about the legal basis upon which we process your personal information, please contact us at email@example.com.
We will continue to evaluate this Policy against new technologies, business practices, changes in law, and users’ needs, and may make changes to the Policy accordingly. Please check this page periodically for updates. If we make any material changes to this Policy (for example, changes to how we use or share your data), we will post the updated terms of the Policy on the Site, and provide you notice of such chances, which may include notice by posting a message on the Site. Any changes made to this Policy in order to comply with any laws or as a result of a change in applicable laws will be effective immediately. Continued use of the Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Questions or concerns regarding our use or disclosure of information may be directed to firstname.lastname@example.org. Pandora will investigate and attempt to resolve complaints and disputes regarding use and disclosure of information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Pandora and the complainant, Pandora agrees to cooperate with the respective data protection authorities located in the applicable country (or their authorized representatives) and participate in any dispute resolution procedures established by such authorities.
14. Contact Us